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Characteristic Associated to Service Configuration are not Returned by CI / PI SFWS (Doc ID 2805816.1)

Last updated on SEPTEMBER 29, 2023

Applies to:

Oracle Communications Unified Inventory Management - Version 7.4.1.0.0 and later
Information in this document applies to any platform.

Symptoms

CaptureInteraction & ProcessInteraction doesn't identify the Service Configuration level characteristics.

If one print BusinessInteractionItemType object in ruleset configured on AutomateConfigure then configuration level chars are missing from the XMl fragment but Config Item level chars are there.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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