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Account VAT Exemption is not Working with Opcode PCM_OP_CUST_SET_TAXINFO (Doc ID 2806111.1)

Last updated on SEPTEMBER 23, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.13.0 and later
Information in this document applies to any platform.

Symptoms

Account value-added tax (VAT) exemption is not working as expected while the user is trying to add exemption array using opcode PCM_OP_CUST_SET_TAXINFO.
There is no error being returned, but exemption array is not being inserted into Billing and Revenue Management (BRM) table.


EXPECTED BEHAVIOR
-----------------------
Exemption should be added to account.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Search for an account with no VAT certificate and no exemption
2. Set the VAT certificate number using opcode PCM_OP_CUST_UPDATE_CUSTOMER
3. Add this account under exemptions using opcode PCM_OP_CUST_SET_TAXINFO with below input flist



Cause

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In this Document
Symptoms
Cause
Solution


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