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On Completion and cancellation of the Billing, the Approval Workflow is not invoked. (Doc ID 2806631.1)

Last updated on SEPTEMBER 24, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 2.9.0.0.0 version, ENV - Environment

Approval Workflow Setup not working for Bill in 29000

ACTUAL BEHAVIOR
----------------------------
Customer have configured approval workflow for the bill business object - C1-Bill, however on creating bill from UI or batch, the approval workflow is not triggered.
Customer upgraded the environment to 29000 from 2701. Note that this issue occurred in 2.7.0.1 env as well where we were told the feature is not supported in 2.7.0.1.0. But we see same behavior in 2900 env as well.

EXPECTED BEHAVIOR
---------------------------------
On completion and cancellation of the Billing, the Approval Workflow should be invoked.
 

Solution

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In this Document
Goal
Solution
References


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