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Customer 360 View - Billed Vs Paid Section Shows Payment Entry Twice (Doc ID 2806679.1)

Last updated on SEPTEMBER 17, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


On : version, ENV - Environment

Customer 360 view - Billed Vs Paid section shows payment entry twice.

In 2.9, account details are shown on account tab of customer 360 degree view.
One of the sections is 'Billed Vs Paid' which shows invoice/payment details.
When payment is done on an invoice, it shows two entries for the same payment unlike version 2.7 where it used to show only one entry.

What is the cause of this?


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