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Customer Credit Score Is Not Working For secondary Customer Through Webservice AOB Request (Doc ID 2806945.1)

Last updated on SEPTEMBER 22, 2021

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 to 14.10.0.0.0 [Release 14]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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Customer credit score is not working for secondary customer through webservice AOB request

When we post an account(AOB) with two customers along with respective credit scores, The score sent for the secondary owner is getting attached with the primary owner in OFSLL and secondary owner

Score is remaining blank in OFSLL UI.
 

EXPECTED BEHAVIOR
-----------------------
Score sent for secondary owner through webservice should get attached to secondary owner only.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Onboard an account.
2. Send the score to the secondary owner through webservice.
3. Verify the score.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users having issue is in secondary owner credit score while sending through webservice.

Cause

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In this Document
Symptoms
Cause
Solution


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