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Selecting Records or Hyperlinks is Not Working in Java Client (Doc ID 2807081.1)

Last updated on SEPTEMBER 15, 2021

Applies to:

Oracle Agile Engineering Data Management - Version 6.2.1.0 and later
Information in this document applies to any platform.

Symptoms

 Using Agile EDM 6.2.1.5 . Users cannot select records and also hyperlinks do not work anymore after upgrading their JRE to version 1.8.0_241 . Restarting the client clears the issues but it can happen again later. Also if the users windows profile is rebuilt the issue gets temporarily resolved but it will re-occur.

Steps to Reproduce:

  1. Login to java client
  2. Try to select records and hyperlinks, notice that they cannot be selected
  3. User need to restart java client and rebuild user profile to get this issue temporarily resolved. The issue will reoccur after some time.

Cause

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In this Document
Symptoms
Cause
Solution
References


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