My Oracle Support Banner

ASL Pricing Rule: Priceitem Drop-down Behavior Various Across Browser IE Vs Chrome (Doc ID 2807083.1)

Last updated on SEPTEMBER 21, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.9.0.0.0, ASL Pricing Rule :Priceitem drop-down behavior various across browser IE vs Chrome.

In the ASL pricing rule:
On IE browser in price item drop-down valid option starts from first where as on Chrome browser first option is BLANK and valid option starts from second item.

We want the behavior remain same regardless of the browser type used.

STEPS
-------------------------
1. In a Browser log into ORMB 2.9 with valid AS
2. Search a Customer who already has SSL and NOT ASL
3. Navigate to Pricing Tab
4. Click Add in Parent Pricing
5. Select ASL and click OK
6. View PRICE ITEM

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.