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The P6 Web 'Approvals' Tab Takes Several Minutes to Load (Doc ID 2807247.1)

Last updated on AUGUST 07, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 20.12.8.0 to 21.12 [Release 20.12 to 21.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In P6 Web version 20.12.8, the Timesheet Approvals page takes several minutes to load.

EXPECTED BEHAVIOR

In previous versions, the Timesheet Approvals page loaded quickly (under 30 secs). 

The issue can be reproduced at will using the following steps:

  1.  In P6 Web, access the Approvals tab.
  2.  Observe the page takes about 3 minutes to load.

Cause

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