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Unable To View And Get Files Attachments In Browsers Other Than Internet Explorer (IE). Error ""Your connection is not fully secure This site uses an outdated security configuration, which may expose you" When Accessing the File Manager Configuration Page (Doc ID 2807269.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Get a file attachment using Chrome, Edge or Firefox nothing happens and when testing the File Manager Configuration page
the following error occurs.

ERROR
"Your connection is not fully secure
This site uses an outdated security configuration, which may expose your information (for example, passwords, messages, or credit cards) when it is sent to this site.
NET::ERR_SSL_OBSOLETE_VERSION"


STEPS

  1. Log into Web Client
  2. Open any object with a file attachment
  3. Select the file attachment and click Get button
  4. Nothing happens

To test the File Manager Configuration page enter 
https://<server>:<port>/Filemgr/Configuration

Cause

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In this Document
Symptoms
Cause
Solution


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