My Oracle Support Banner

OFSAAI 8.1.0.1 Error [1216] User Is Logged in Cannot Delete the User Now (Doc ID 2807582.1)

Last updated on NOVEMBER 01, 2024

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.1.0.1.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Asset Liability Management (ALM)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)



Symptoms

On 8.1.0.1, Sysadmin user is attempting to delete a user and received below error. When trying to clear station, the user is not in the User ID drop down list.

Error:

[1216] User is logged in. Cannot delete the user now.



Steps To Replicate:
1. Sysadmin user attempts to delete a user.
    Navigation: Identity Management > Security Management > User Administrator > User Maintenance > Delete User
2. Received error:

    "[1216] User is logged in. Cannot delete the user now"

3. Verify user is not logged in.
4. Attempt to clear station but user is not listed in User ID drop down list. There is only Guest user.
    Navigation: Identity Management > Security Management > Enable User > User ID

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.