My Oracle Support Banner

Rerate of Cycle Forward Event Does Not Prorate Cycle Fee Amount (Doc ID 2807726.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.0.3.0 version, ReRating

Consider this scenario:
1. Create a service with a cycle forward product on August 1st.
2. Override the cycle fee amount to $10 on August 1st.
3. Override the cycle fee amount to $6 on August 12th.
4. Rerate cycle forward events for related account.

EXPECTED BEHAVIOR
-----------------------
To prorate the amount $10 for August 1st to 11th and $6 for August 12th to 31st.

ACTUAL BEHAVIOR
-----------------------
Billing and Revenue Management (BRM) charges the amount $6 for the entire cycle.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.