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moveUpIsolatedOutage Event Rule Does not Ignore Service Points That Have No Customers When Moving Outage (Doc ID 2807965.1)

Last updated on SEPTEMBER 27, 2021

Applies to:

Oracle Utilities Network Management System - Version to [Release 2.5]
Oracle Network Management for Utilities - DMS - Version to [Release 2.5]
Information in this document applies to any platform.


On : version, Web Workspace

The moveUpIsolatedOutage event rule does not work as expected when you have service points with no customers.

Consider this scenario:

You have a transformer with two downstream service points (A and B).
Both service points have their own supply node (SND_A and SND_B).

SND_A has 3 customers associated with it.
SND_B has no customers.

If a customer on SND_A calls, the expectation is that the call would create a PDO at the transformer.
Currently, JMService creates a PDO at the service point.

Since this is the only service point that could have an outage, that the PDO should roll up to the transformer. If that was the only transformer under a fuse, then the expectation is that it would roll up to the fuse.

How to Repeat

Make sure the moveUpIsolatedOutage SRS rule is set for the current rule set.
Find an area with two supply points under a fuse, but where one supply point has no customers.
Submit calls on the remaining supply point to create a PDO.
It should move up to the fuse.




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