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Error Saving Portal With More Than 10 Characters (Doc ID 2808272.1)

Last updated on SEPTEMBER 22, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and later
Oracle Utilities Framework - Version 4.4.0.3.0 to 4.4.0.3.0 [Release 4.4]
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version, ENV - Environment

Error saving Portal with more than 10 characters

ERROR
-----------------------
Length of value CM_XXXX(in bytes) too long for Field Program Com ID. Maximum length: 10 Found 11.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Error saving Portal with more than 10 characters
Problem
The portal page logs an error when the portal name is more than 10 characters.
Steps to Replicate
Add a new Portal with more than 10 characters. Click Save.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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