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Time Out Happening After 2 Minutes On Transaction Detail Custom Zone (Doc ID 2808377.1)

Last updated on SEPTEMBER 21, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


On : version, ENV - Environment

Time out happening after 2 minutes on transaction detail custom zone

Loss of functionality:
System is throwing the user out of the system when using the transaction detail screen for a huge data search.

Sequence of events:

  1. Go to transaction detail screen
  2. Select an account
  3. Provide start and end date
  4. Click on Search

Actual output:
The UI throws a web server did not  respond error. When the user clicks on 'Ok', a 503 error is thrown.

Expected Output:

System should search up to 299 seconds before throwing an error from UI after 2 minutes.

How can this be resolved?


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