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"java.util.concurrent.TimeoutException: Files can not be transferred: max. number of attempts exceeded" When Performing a "Load to CAD" on an Agile Product Lifecycle Management (PLM) System. (Doc ID 2808488.1)

Last updated on SEPTEMBER 21, 2021

Applies to:

Oracle Agile Engineering Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

The file in the C:\Users\[username]\AgileCache\a9handlers.log on the workstation shows the following error:

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2021-06-24 11:08:46,868 (156627835   ) WARN  [Thread-8:s] (CheckOutListHandler.java:108) - handle:
java.util.concurrent.TimeoutException: Files can not be transferred: max. number of attempts exceeded
    at com.xplm.agile93.cax.handlers.simple.TransferConcurrentBulk.transferFiles(TransferConcurrentBulk.java:387)
    at com.xplm.agile93.cax.handlers.simple.DownloadConcurrentByIDStated.transferFiles(DownloadConcurrentByIDStated.java:59)
    at com.xplm.agile93.cax.handlers.checkout.CheckOutListHandler.downloadFiles(CheckOutListHandler.java:398)
    at com.xplm.agile93.cax.handlers.checkout.CheckOutListHandler.handle(CheckOutListHandler.java:104)
    at com.xplm.agile93.cax.WSCAXConnector.handle(WSCAXConnector.java:1201)
    at com.xplm.agile93.cax.WSCAXConnector.checkOutList(WSCAXConnector.java:4055)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.xplm.agile93.cax.Agile9Proxy$RequestTask.run(Agile9Proxy.java:401)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
2021-06-24 11:10:40,712 (156741679   ) ERROR [pool-34-thread-7:s] (TransferConcurrentBulk.java:198) - run: Error by file transfer:
control.size : 604316
file.path : C:\AgileEC\wspaces\dispenser steps\
file.name : 0240-16118.SLDASM
FileID : 287664252
NUMBER : 0240-16118.SLDASM
Type : Agile93
FileSize : 604114
RESULT : ERROR
local.file : C:\AgileEC\wspaces\dispenser steps\0240-16118.SLDASM
ERROR_MESSAGE : C:\AgileEC\wspaces\dispenser steps\0240-16118.SLDASM has 604114 bytes, but size is defined in PLM as 604316 bytes.
----

Cause

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In this Document
Symptoms
Cause
Solution


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