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Error:'Oracle Product LifeCycle Analytics Stage ETL Process Cannot Run since already one instance is running.' and 'Please close the previous instance and then try to execute the ETL.' (Doc ID 2808532.1)

Last updated on SEPTEMBER 22, 2021

Applies to:

Oracle Product Lifecycle Analytics - Version 3.3.0 and later
Information in this document applies to any platform.

Symptoms


Extract, Transform, Load(ETL) Fails with error


ERROR

OdiSendMail "-MAILHOST=#AGILE_PLM_ANALYTICS.var_MAIL_SERVER" "-FROM=OPLA.STAGE.ETL@ORACLE.COM" "-SUBJECT=Oracle Product LifeCycle Analytics Stage [ETL @ Host:#AGILE_PLM_ANALYTICS.HOST | DB Name:#AGILE_PLM_ANALYTICS.DB_NAME | DB User:#AGILE_PLM_ANALYTICS.SCHEMA_USER ] - CANNOT RUN" "-TO=#AGILE_PLM_ANALYTICS.var_TO_EMAIL"
Oracle Product LifeCycle Analytics Stage ETL Process Cannot Run since already one instance is running.

Please close the previous instance and then try to execute the ETL.

Please refer to Oracle Data Integrator's Operator for log details.


This is auto-generated from
[ Host: #AGILE_PLM_ANALYTICS.HOST ] | [ DB Name: #AGILE_PLM_ANALYTICS.DB_NAME ] | [ DB User: #AGILE_PLM_ANALYTICS.SCHEMA_USER ]



STEPS

The issue can be reproduced at will with the following steps:

1. Login OPLA
2. Start a new ETL session
3. ETL fails with error:
'Please close the previous instance and then try to execute the ETL.
Please refer to Oracle Data Integrator's Operator for log details.
This is auto-generated from
[ Host: #AGILE_PLM_ANALYTICS.HOST ] | [ DB Name: #AGILE_PLM_ANALYTICS.DB_NAME ] | [ DB User: #AGILE_PLM_ANALYTICS.SCHEMA_USER ]'

Cause

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In this Document
Symptoms
Cause
Solution


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