Customer 360 - Search By Account Zone Results Cannot Be Exported To Excel
(Doc ID 2808798.1)
Last updated on SEPTEMBER 28, 2021
Applies to:
Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On RMB v2.8.0.0.0, Customer 360 - Search by Account zone results cannot be Exported to Excel.
On Customer 360 base portal, if I select the option to Search by Account, the Search results cannot be exported to Excel.
There is no Error, but export to Excel does not occur.
Same functionality works as expected for Search by customer zone, on the same portal.
EXPECTED BEHAVIOR
---------------------------------
Result should get exported successfully
STEPS
----------------
1. Go to Customer 360° View(2nd option)-> Search by Account
2. Give any filter and search
3. Export the result
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |