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Posting of Header Only Credit Note for RTV Fails With an Error (Doc ID 2808948.1)

Last updated on SEPTEMBER 27, 2021

Applies to:

Oracle Retail Invoice Matching - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

Posting of header-only Credit Note created for Return To Vendor (RTV) fails with an error.

ERROR
-----------------------
"One or more accounts subjected to posting is invalid"
"Unable to retrieve segments for Account Type BT for docId XXXX for code TAX for set of books XXX"

Steps to Recreate:

  1. Create a RTV and ship it.
  2. Create a header-only credit note for the above RTV.
  3. Run reimposting batch and notice that posting fails with below error:
    "One or more accounts subjected to posting is invalid"
    "Unable to retrieve segments for Account Type BT for docId XXXX for code TAX for set of books XXX"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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