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Cannot Open Business Modeler From Planning Applications on 12.2.10 with Error Can't connect to database DBMS is not supported in your installation (Doc ID 2809916.1)

Last updated on NOVEMBER 01, 2023

Applies to:

Oracle Demantra Demand Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, BusModeler, Non production Instance

When attempting to open Business Modeler from Workbench, using local application,
the following error occurs:

ERROR
-----------------------
Can’t connect to database DBMS is not supported in your current installation


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgraded  to 12.2.10
2. Log in from local application
3. Navigate to
setting and Actions-> planning applications->Business Modeler
4. Cannot launch Business Modeler, Error occurs

Was working in previous Demantra version 12.2.3 before upgrade, after upgrade ds.ini file at the server is encrypted

Reviewed environmental variables - PATH is set correctly is set correctly

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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