My Oracle Support Banner

Group Certificate Policy Role Screen Reports 'GroupCustomerDcl Cannot Be Cast To Com.AdminServer.Pas.Dcl.ClientDclat' Message (Doc ID 2810155.1)

Last updated on SEPTEMBER 29, 2021

Applies to:

Oracle Insurance Policy Administration J2EE - Version and later
Information in this document applies to any platform.


On : version, General

The Group Customer is attached with the member policy as an owner, payor and/or beneficiary.
When ‘Go to Client’ option is clicked for the relevant role (owner, payor and/or beneficiary), instead of redirecting it to the Group Customer Screen,
the following exception is reported:

java.lang.RuntimeException: java.lang.ClassCastException: com.adminserver.pas.dcl.GroupCustomerDcl cannot be cast to com.adminserver.pas.dcl.ClientDclat com.adminserver.pas.uip.aspects.UipExtensibilityAspect.extendUipMethod( com.adminserver.pas.uip.ClientPageToolbarTemplateUip.startProcessing(

The issue can be reproduced at will with the following steps:
1. Created a Group Customer.
2. Added a Relationship with an individual Client.
3. Run Multi-Coverage Enrollment and create a Policy.
4. The Multi Coverage will create the Policy along with the Policy Roles.
5. Trying to redirect to the customer page using go to client feature from the hamburger menu.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.