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Billing Care Not Working After Upgrade To 12PS4 (Doc ID 2810319.1)

Last updated on AUGUST 10, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


After upgrading Billing and Revenue Management (BRM) 12PS3 to PS4, since the Billing Care (BC) has no upgrade, after performing the below steps, the application stopped working and the following error occurs: 

1. Uninstall Billing Care using OUI;
2. Top and remove the deployments from Weblogic;
3. Install Billing Care;


Query: How to avoid this error?


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