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Reason For account closure Using Billing Care (Doc ID 2810329.1)

Last updated on SEPTEMBER 04, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Goal

When trying to perform Account Closure using Billing Care, although the reason from drop down is selected, the call to PCM_OP_CUST_SET_STATUS opcode is not having the selected reason like it used to be in case of Customer Center.

How can the reason in the FList be updated to match the selected reason?
 

Solution

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In this Document
Goal
Solution
References


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