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Search With Multiple Event ID Doesn't Work (Doc ID 2810348.1)

Last updated on OCTOBER 03, 2021

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Goal

Search with multiple event ID doesn't work
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Steps:
1. Navigate to ECM > Enterprise Case Investigation > Case Search
2 Enter more than 1 event ID separated by comma in Search By Event ID field
3. Click on Search or press enter

Expected Result:
The Case List page should display information about the cases with the event IDs that exactly match the values entered in search field

Conclusion:
The Case List page doesn't display information about the cases with the case IDs that exactly match the values entered in search field
 

Solution

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In this Document
Goal
Solution


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