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The Scheduler Process Requires Additional Time To Complete - When Viewing Log For Failed Scheduled Service (Doc ID 2810814.1)

Last updated on OCTOBER 05, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.0.0 to 17.12.19.0 [Release 17.12]
Primavera P6 Enterprise Project Portfolio Management - Version 18.8 to 18.8.23.0 [Release 18.8]
Primavera P6 Enterprise Project Portfolio Management - Version 20.12 to 20.12.4.0 [Release 20.12]
Information in this document applies to any platform.

Symptoms

DESCRIPTION OF THE LOSS OF FUNCTIONALITY
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Attempting to open the log for a failed Scheduled Service will show only:

Processing request ...
The Scheduler process requires additional time to complete. You can continue
to work while the process completes in the background.




STEPS OR EVENTS THAT LEAD TO THE ISSUE OCCURRING
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The issue can be reproduced at will with the following steps:

1. Login to P6 EPPM
2. Go to Administration - Scheduled Services - Project - View Log (for a failed log)


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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