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Not Able to Add Personnel to an Operations Mobile Application (OMA) Crew Unless That User Is Currently Logged into OMA (Doc ID 2810995.1)

Last updated on SEPTEMBER 29, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 and later
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Goal

Not able to add personnel to an OMA crew unless that user is currently logged into Operations Mobile Application (OMA).

When a user is not logged into OMA, they are not visible when you click on the “Select Personnel…” button in Crew Makeup in NMS to add the user to a crew. If the user logs into OMA, then that user will become visible when “Select Personnel…” is clicked in NMS.

We expected to be able to see the valid user to add personnel to an OMA crew even when that user is not currently logged into OMA.
 

Solution

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In this Document
Goal
Solution
References


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