Filemgr Failed to Start with Error *** File Manager Initialization failed ***
(Doc ID 2811011.1)
Last updated on SEPTEMBER 30, 2021
Applies to:Oracle Agile PLM Framework - Version 184.108.40.206 and later
Information in this document applies to any platform.
Adding attachments in Agile gives the error - The preferred file server : http://<dns_name>:8080/Filemgr/AttachmentServlet for user : <user_id> is down. Please contact the system administrator.
In filemgr log, the following error was found:
*** File Manager Initialization failed ***
Reason :Error downloading information from Agile.
Message :com.agile.webfs.components.common.RepositoryException: Unable to locate configuration for File Manager (URL :http://[hostname]:[port]/Filemgr/services/FileServer)
The failure could be attributed to:
1. The Application Server is currently Unavailable
2. File Manager is not configured correctly - [Admin] - [Server Settings] - [Locations] - [File Manager Entry] - [File Manager Internal Locator] must EXACTLY match the above-mentioned File Manager URL
3. File Manager Entry has been DISABLED or the setting is incorrectly specified
Steps to reproduce:
- Start filemgr.
- Try to download an attachment.
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