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Global User SSO Status Failure - "receiverCOULD_NOT_VALIDATEAn error occurred while validating the request 'User Login' user_name.@domain.name should either be a alpha numeric value or a valid email value. " (Doc ID 2811332.1)

Last updated on FEBRUARY 26, 2025

Applies to:

Oracle Life Sciences User Management Tool - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

 The Global User SSO status is Failure on the Global User Dashboard.

The SSO log on the Automated Dashboard shows the error: Global  User SSO Status Failure - "receiverCOULD_NOT_VALIDATEAn error occurred while validating the request 'User Login' user_name.@domain.name should either be a alpha numeric value or a valid email value. "

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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