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OSM SOM Revision Order Getting Stuck In Amending State and Throws NPE (Doc ID 2811333.1)

Last updated on SEPTEMBER 30, 2021

Applies to:

Oracle Communications Order and Service Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

OSM SOM Revision order getting stuck in amending state

Base order is in progress.
Revision is fired.
Base is moves to amending state but revision is still queued. In logs below error is seen.


ERROR
-----------------------





Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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