OSM SOM Revision Order Getting Stuck In Amending State and Throws NPE
(Doc ID 2811333.1)
Last updated on SEPTEMBER 30, 2021
Applies to:
Oracle Communications Order and Service Management - Version 7.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
OSM SOM Revision order getting stuck in amending state
Base order is in progress.
Revision is fired.
Base is moves to amending state but revision is still queued. In logs below error is seen.
ERROR
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Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |