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Error : "Login was not successful. Please check the URL, Username and Password." When Trying to Connect to Agile PLM Via Https Connection Using SolidWorks MCAD connector (Doc ID 2811724.1)

Last updated on DECEMBER 15, 2022

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.4.0 and later
Oracle Agile Product Collaboration - Version and later
Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


Cannot connect to Agile via HTTPS connection using SolidWorks MCAD connector. The user is getting the following error message : "Login was not successful. Please check the URL, Username and Password."


The URL, user name and password are correct, as the user is able to directly access Agile Web Client with these credentials.

Steps to Reproduce :

  1. Open SolidWorks application
  2. Go to Tools --> Agile --> Create
  3. The login window shows up, enter the user name, password and URL in format: https://{server_name}.{domain_name}:{port}
  4. The above pop up error message shows up




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