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Slowness in Operations Mobile App (OMA) - Pertaining to Switch Sheets (Doc ID 2811799.1)

Last updated on OCTOBER 15, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5]
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4]
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, Web Workspace


When a crew is assigned to a Switch Sheet, the OMA Client runs very slowly

The WebService Call below for example that cause WebLogic to go into hogging threads mode.

POST    /nms-ws/trbl-rest/all-events?max_calls=25  200        30563       58.918
POST    /nms-ws/trbl-rest/all-events?max_calls=25  200        679968     435.802
POST    /nms-ws/trbl-rest/all-events?max_calls=25  200        679968     477.91

GET /nms-ws/mobile/crews/4624/assignments?include-unsent-assignments=true 200 33049 139.314
GET /nms-ws/mobile/crews/4624/assignments?include-unsent-assignments=true 200 33049 103.554
GET /nms-ws/mobile/crews/4624/assignments?include-unsent-assignments=true 200 33049 151.547

 

 

This comes from the managed server access.log during testing.  This requires  extending the logging format as described  in this document:  Customizing the HTTP access log

Specifically, use the format listed

 

 

Expected behavior
Should not get hogging threads occurring when doing basic Switching Sheet operations





Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
 Migration
References


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