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Error While Creating Severance Process With C1SeveranceProcessAdd (Doc ID 2811906.1)

Last updated on OCTOBER 05, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : CCB 2.5.0.2.0 version, ENV - Environment

Error while creating Severance Process with C1SeveranceProcessAdd


ERROR
-----------------------

ERROR (program.sql.AbstractSQLWrapper) Error in sql 'U_ROW' in Program com.splwg.ccb.domain.fieldorder.fieldActivity.entity.ProgramCIPOFACR_Impl
java.lang.NullPointerException: null


INFO (support.context.FrameworkSession) (Server Message)
Category: 9
Number: 3
Call Sequence: ;CIPZCTJN;CIPLPDRJ;CIPLPDRX;CIPLSVPX;CIPLPCRN;CIPFFITF;CIPPPAYF;CIPPPAYO;CIPPEVTP
Program Name: CIPZCTJN
Text: SQL Error code 000099997 occurred in module CIPOFACR:XQ040 CHANGE
Description: Please contact your system administrator.
Table:
Field:

STEPS:
-----------

1. Create a BPA script which invokes Business Service C1SeveranceProcessAdd.
2. Add this script as a post cancel algorithm to Severance Process Template.
2. Find an account and SA with pending due amount.
3. Add severance.
4. Cancel the severance process by making the payment.
5. SQL Error 000099997 is thrown.

Cause

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In this Document
Symptoms
Cause
Solution
References


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