Algorithm Error Was Encountered In Case Page After CCB 2.8 Upgrade
(Doc ID 2812233.1)
Last updated on MARCH 14, 2025
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 to 2.8.0.0.0 [Release 2.8]Information in this document applies to any platform.
Symptoms
On : CCB 2.8.0.0.0 version, ENV - Environment
Algorithm Error was Encountered in Case page after CCB 2.8 Upgrade
ERROR:
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C995010 - 685412-14698-1 2021-07-16 05:36:49,802 [[ACTIVE] ExecuteThread: '39' for queue: 'weblogic.kernel.Default (self-tuning)'] DEBUG (BasicExtractor) Found [Algorithm that determines open item bill unpaid amounts is missing.] as column [MESSAGE5_206_0_]
STEPS:
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1. Create case.
Changes
Cause
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In this Document
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