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The Preview Thumbnail Content is Blank In The Agile Workspace Window (Doc ID 2812732.1)

Last updated on OCTOBER 06, 2021

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.5.0 and later
Information in this document applies to any platform.

Symptoms


Using the Agile MCAD connector with Creo Parametric. When checking a files to Agile the user notices that the preview thumbnail content is missing in the Agile Workspace window

 



Expected Behavior


The preview thumbnail content should show the image of the file

Steps to reproduce

1. Launch the Workspace preview window using the Agile MCAD connector from Creo Parametric
2. Notice that the thumbnail images are blank


Cause

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In this Document
Symptoms
Cause
Solution


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