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After Cloning Received: Could Not Retrieve List of Languages in OFSAA Landing Page (Doc ID 2812955.1)

Last updated on OCTOBER 12, 2021

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.1.1 and later
Oracle Financial Services Asset Liability Management - Version 8.1.1 and later
Oracle Financial Services Profitability Management - Version 8.1.1 and later
Oracle Financial Services Funds Transfer Pricing - Version 8.1.1 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Asset Liability Management (ALM)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Enterprise Performance Management (EPM)

Symptoms

After cloning, user received error below on OFSAA Landing Page.

Error:

Could not retrieve list of languages from Server. 
Please contact the system administrator.

Additional Errors:

RevAppserver.log
[INFO ] [APP] [REVELEUS] [NA] [NEWSERVICEMASTER] Load infs for 999
[FATAL] [APP] [REVELEUS] [NA] [NONE] [DynSerPool] Error in starting service [com.iflex.reveleus.execution.service.ExecutionServiceProvider]
java.lang.NullPointerException
at com.iflex.reveleus.execution.service.ExecutionServiceProvider.startUp(ExecutionServiceProvider.java:109)
at com.iflex.fic.newservice.DynamicServicePool.initializeService(DynamicServicePool.java:118)
at com.iflex.fic.newservice.ServiceProxy.initializeService(ServiceProxy.java:85)
at com.iflex.fic.newservice.NewServiceMaster.initializeServices(NewServiceMaster.java:122)

SMSService.log
[ERROR] [APP] [SMS] [NA] [SMSSERVICEPROVIDER] Exception java.lang.NullPointerException

UMMService.log
[ERROR] [APP] [UMM] [NA] [METADATADAO] ERROR in readMetadataFromDB while fetching from DBDSN Information not available
[ERROR] [APP] [UMM] [NA] [METADATASERVICEPROVIDER]
java.lang.NullPointerException
at com.iflex.fic.metadata.dao.CubeDAO.fetchMultipleMetadata(CubeDAO.java:143)
at com.iflex.fic.metadata.cache.MetadataIOManager.readInitialMetadata(MetadataIOManager.java:1148)
at com.iflex.fic.metadata.cache.MetadataCacheManager.polulateInitialCache(MetadataCacheManager.java:250)
at com.iflex.fic.metadata.services.MetadataServiceProvider$CacheOnStartUp.cacheOnStartup(MetadataServiceProvider.java:2961)
at com.iflex.fic.metadata.services.MetadataServiceProvider$CacheOnStartUp.run(MetadataServiceProvider.java:2797)
[ERROR] [APP] [UMM] [NA] [METADATASERVICEPROVIDER] Error : null
[ERROR] [APP] [UMM] [NA] [METADATADAO] ERROR in readMetadataFromDB while fetching from DBDSN Information not available


Steps:
1. Clone ALM, FTP, PFT 8.1.1 successfully.
2. Deploy war/ear file successfully.
3. Start startofsaai.sh and web server.
4. Go to the new URL and immediately received error: "Could not retrieve list of languages from Server"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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