Error 'An error occurred during loading' with 'Failed to load OpenGL libray, 3D support is disabled' when Opening 3D Files
(Doc ID 2813841.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle AutoVue 3D Professional Advanced - Version 21.0.2 and laterOracle AutoVue Electro-Mechanical Professional - Version 21.0.2 and later
Information in this document applies to any platform.
Symptoms
Unable to open 3D files using AutoVue, getting the below error when trying to open:
Error
An error occurred during loading. Please turn on verbose mode and check the log.
When clicking Detail button in the above error message, below error stack trace is observed:
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| Corrupted AutoVue installation and/or bad java cache To implement the solution, please execute the following steps: |
| Related to permissions |