File Manager (FM) Issue While Uploading Files For The First Time Error "Actual Message :Error initializing vault: null Unable to create purge directory"
(Doc ID 2813968.1)
Last updated on OCTOBER 12, 2021
Applies to:Oracle Agile PLM Framework - Version 126.96.36.199 and later
Oracle Agile Product Collaboration - Version 188.8.131.52 and later
Information in this document applies to any platform.
User is uploading a file, but the file is not getting uploaded.
User is able to upload file attachments to the primary File Manager, but not the new File Manager setup as a Distributed File Manager (DFM)
File Manager log file stdout.log, located under [Agile home]\Filemanager\logs shows the error:
*** File Manager Initialization failed ***
Reason :Uncaught exception thrown.null
Reason :Failed to initialize the vault.
Actual Message :Error initializing vault: null
Unable to create purge directory :F:\AgileVault\purge
The failure could be attributed to:
1. The Application Server is currently Unavailable
2. File Manager is not configured correctly - [Admin -> Server Settings -> Locations -> <File Manager Entry>
-> File Manager Internal Locator] must EXACTLY match the above-mentioned File Manager URL
3. File Manager Entry has been DISABLED or the setting is incorrectly specified
4. ifsuser username/password may not be correct.
- Log into Web Client
- Select an object
- Select the attachments tab
- Add file attachment
New installation of DFM.
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