Batches Fail After Starting 2nd OFSAA Instance on the Same Server As Batch Environment (Doc ID 2814215.1)

Last updated on MARCH 10, 2023

Applies to:

Symptoms

In a server that hosts two separate OFSAA environments - one for EPM and one for FCCM - the agent processes (router, messageserver) are stopping in the EPM environment when the FCCM environment is started.  This causes batches to fail in the EPM instance.

The following error appears in the iccserver.log in the EPM environment after the FCCM environment is started:

[01-09-21 09:28:59,571 GMT AM] [DEBUG] [APP] [ICC] Error connecting to router
java.net.ConnectException: Connection refused (Connection refused)
       at java.net.PlainSocketImpl.socketConnect(Native Method) ~[?:1.8.0_241]
       at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350) ~[?:1.8.0_241]
       at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206) ~[?:1.8.0_241]
       at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188) ~[?:1.8.0_241]
       at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) ~[?:1.8.0_241]
       etc.

and

(01:48:36)[SCM]: Trying to connect to server 1 time
java.net.SocketException: Broken pipe (Write failed)
        at java.net.SocketOutputStream.socketWrite0(Native Method)
        at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:111)
        at java.net.SocketOutputStream.write(SocketOutputStream.java:155)
        at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)
        at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:140)
        etc.

When checking the processes on the server, the router and messageserver are down.

Cause

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