Case is not displaying in ECM UI (Doc ID 2814228.1)

Last updated on MAY 13, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.7 and later
Information in this document applies to any platform.

Cases are not displaying in ECM which were created in Customer Screening UI.

Steps to Reproduce Problem:
Financial Services Analytical Applications Customer Screening > Real-Time Screening and created a case

Once case is created in CS UI, check whether case is displaying in ECM UI

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In this Document

Symptoms

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