My Oracle Support Banner

Case is not displaying in ECM UI (Doc ID 2814228.1)

Last updated on MAY 13, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

Cases are not displaying in ECM which were created in Customer Screening UI.

Steps to Reproduce Problem:
Financial Services Analytical Applications Customer Screening > Real-Time Screening and created a case

Once case is created in CS UI, check whether case is displaying in ECM UI

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.