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CIPPAYLP Time Out While Accessing Payment Screen Or From Payment Event Screen (Doc ID 2814329.1)

Last updated on OCTOBER 19, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.8.0.0.0, CIPPAYLP Time Out While Accessing Payment Screen Or From Payment Event Screen

A Time Out occurs when accessing Payment Screen Or From Payment Event Screen --> GoTo Payment.

ERROR
-----------------------
SQL Error code 000099997 occurred in module CIPPMBSL:XQ090 FETCH


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. GoTo Payment
2. Access Payment Screen
    Same goes for accessing Payment Event Screen

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Worked before, but no workaround now. So it needs a fix asap.

Cause

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In this Document
Symptoms
Cause
Solution
References


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