Event Details Prompts Save Dialog Even Where There Was No Edit
(Doc ID 2814473.1)
Last updated on OCTOBER 15, 2021
Applies to:
Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5] Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5] Information in this document applies to any platform.
Symptoms
On : 2.5.0.1.0 version, Web Workspace
Event Details prompts save dialog even where there was no edit
When viewing a customer list from a device in the viewer, the event details trouble info window appears. When you go to close the window, a save changes prompt pops up. Nothing was done to the event details trouble info window.
When opening event details from the work agenda, on event closure a save changes prompt pops up even when no change has been done to the event details. This behavior isn't consistent. Certain events don't cause the prompt.
ERROR Get a "Save Changes?" dialog when not expected.
Changes
Cause
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