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Event Details Prompts Save Dialog Even Where There Was No Edit (Doc ID 2814473.1)

Last updated on OCTOBER 15, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5]
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.5.0.1.0 version, Web Workspace

Event Details prompts save dialog even where there was no edit

When viewing a customer list from a device in the viewer, the event details trouble info window appears. When you go to close the window, a save changes prompt pops up. Nothing was done to the event details trouble info window.

When opening event details from the work agenda, on event closure a save changes prompt pops up even when no change has been done to the event details.   This behavior isn't consistent. Certain events don't cause the prompt.
 

ERROR
Get a "Save Changes?"  dialog when not expected.




 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
 Migration
References


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