My Oracle Support Banner

Advanced Search Is Not Working In Result Management - Manage Incident Results (Doc ID 2814569.1)

Last updated on OCTOBER 14, 2021

Applies to:

Oracle Application Access Controls Governor - Version 8.6.6 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.6.15046 version,
ACTUAL BEHAVIOR
---------------
Advanced Search is not working in Result Management - Manage Incident Results

Navigation:
1. Navigator - Result Management - Manage Incident Results

2. Search by providing the values in the fields in Basic search. It works.

3. When user is directly searching using Advanced Search icon, the results are not correct. It shows all incidents and does not use the filter values.


Business Impact: User is not able to narrow down the incidents to take action on.
 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.