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C1ACCOUNT Approval Workflow - Resolve Not Working Properly For Predefined Characteristics (Doc ID 2815187.1)

Last updated on OCTOBER 25, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


On RMB v2., C1ACCOUNT Approval Workflow - Resolve not working properly for predefined characteristics

We are using base provided Account approval workflow - C1ACCOUNT with no customizations.
We are facing issues in Resolve and Modify scenarios. On trying to resolve a rejected approval transaction, the Input UI map for Account allows the user to enter in any invalid/junk values for Predefined characteristic types. A text box is shown on the UI Map for entering the characteristic value for Predefined characteristic types which accepts any value. This should be shown as a drop-down list instead of a textbox.


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