My Oracle Support Banner

C1ACCOUNT Approval Workflow - Resolve Not Working Properly For Predefined Characteristics (Doc ID 2815187.1)

Last updated on OCTOBER 25, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Goal

On RMB v2.8.0.0.0, C1ACCOUNT Approval Workflow - Resolve not working properly for predefined characteristics

We are using base provided Account approval workflow - C1ACCOUNT with no customizations.
We are facing issues in Resolve and Modify scenarios. On trying to resolve a rejected approval transaction, the Input UI map for Account allows the user to enter in any invalid/junk values for Predefined characteristic types. A text box is shown on the UI Map for entering the characteristic value for Predefined characteristic types which accepts any value. This should be shown as a drop-down list instead of a textbox.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.