Stuck Thread In OFSAA Weblogic Server while running payments in Transaction Filtering
(Doc ID 2815424.1)
Last updated on OCTOBER 25, 2021
Applies to:
Oracle Financial Services Customer Screening - Version 8.0.7 and laterInformation in this document applies to any platform.
Symptoms
ofsaa application health status shows as warning in weblogic console.
"[STUCK] ExecuteThread: '13' for queue: 'weblogic.kernel.Default (self-tuning)'" #73 daemon prio=1 os_prio=0 tid=0x00007f95a1b97800 nid=0x36e0 waiting on condition [0x00007f96317d8000]
java.lang.Thread.State: TIMED_WAITING (sleeping)
at java.lang.Thread.sleep(Native Method)
at com.oracle.ofss.sanctions.reTrigger.RetriggerTransformerChain.run(RetriggerTransformerChain.java:193)
at org.springframework.scheduling.commonj.DelegatingWork.run(DelegatingWork.java:62)
Expected result
Payments should run without causing any retriggers and ending up as stuck threads
Cause
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In this Document
Symptoms |
Cause |
Solution |