Round Robin Routing Creating Duplicates CDR's some times (Doc ID 2815704.1)

Last updated on SEPTEMBER 03, 2023

Applies to:

Goal

Customer Node Chain is having an Aggregation Processor (AP) connected with Distribution Cartridge (DC) on remote servers . Single AP is connected with 2 or more DC on remote server which are connected as Round Robin. Some time same Call Detail Record (CDR) is sent to both the DC. This is not happening always and only few times it is seen.

Duplicate CDR's are happening when customer configure "Both(Time Based and Volume Based Session Segmentation)" in AP GUI.

AP is flushing out the CDR even when HashTableFlush0 "delete"; is set in config block when data volume is reaching the limit configured

In Graphical User Interface (GUI) causing the duplicate CDR's. customer could not use just timer based flush because few methods like Java.storeNARWithTimer(in, tableIndex, currTime, "true"); and Java.storeNARWithAbsoluteTimer(in, tableIndex, flushTimeLong); do not work when they select just time based flush.

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.