My Oracle Support Banner

ClassNotFoundException: Org.dom4j.Node During App Startup After CCB Upgrade From 2.6.0.1 To 2.8.0.0 (Doc ID 2815783.1)

Last updated on OCTOBER 21, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Goal

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing

 

On : 2.8.0.0.0 version, ENV - Environment

ClassNotFoundException: org.dom4j.Node during app startup after CCB upgrade from 2.6.0.1 to 2.8.0.0

After upgrade procedure from version 2.6.0.0.1 -> 2.8.0.0.0 an error is printed.

<Jul 21, 2021 8:22:22,409 AM CEST> <Error> <HTTP> <BEA-101216> <Servlet:"javax.ws.rs.core.Application" failed to preload on startup in Webapplication: "/ouaf/rest".java.lang.NoClassDefFoundError: org/dom4j/Node

How to solve this?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.