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Error Message "JAVA Platform SE Binary Has Stopped Working" When Launching NMS After Updating to Java 1.8.0_281 (Doc ID 2816548.1)

Last updated on OCTOBER 28, 2021

Applies to:

Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 to 2.5.0.1.0 [Release 2.3 to 2.5]
Oracle Utilities Network Management System - Version 2.3.0.2.0 to 2.5.0.1.0 [Release 2.3 to 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, Installation

NMS - Error Message JAVA Platform SE Binary has stopped working after updating to Java 8 Update 281 on Client Machines
The message appears when users upgraded java on their machines and tried to login to NMS.


ERROR
-----------------------

Windows Log:
Faulting application name: java.exe, version: 8.0.2810.9, time stamp: 0x5fd0dabf
Faulting module name: JIntellitype64.dll, version: 0.0.0.0, time stamp: 0x4b5c9033
Exception code: 0xc0000005
Fault offset: 0x0000000000001d4e
Faulting process id: 0x450c
Faulting application start time: 0x01d7b9435cb265ff
Faulting application path: C:\Program Files\Java\jre1.8.0_281\bin\java.exe
Faulting module path: C:\TEMPFN\1\JIntellitype64.dll
Report Id: ea36ce48-20fd-42e7-b6b4-f9d5e540354f
Faulting package full name:
Faulting package-relative application ID:



 

The issue can be reproduced with the following steps:
Steps to reproduce the issue:

  1.  Remove all installed jdk/jre on the device
  2.  Install both 32- and 64-bit Java 8 JRE update 281
  3.  Set PATH to 64-bit JRE/bin location
  4.  Launch the NMS application
  5.  Now you will see the pop-up error about SE binary…

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
 Migration
References


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