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Getting Error Message When Attempting To View Revisions In Case # 12380408 (Doc ID 2816572.1)

Last updated on NOVEMBER 01, 2021

Applies to:

Oracle Argus Safety - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

When user attempts to access revisions on a case with 1752 revisions the following error is presented:

 

 




REPLICATION STEPS / TEST CASE:


1) Open a case with a large number of revisions, say over 1000,
2) Select Case Actions > Case Revisions> Expand the revisions
3) Select any revision number

At this point the error message is presented in a popup.



The same slow performance issue occurs in non Production clone instances when this case is involved.

OCCURRENCE PATTERN: consistent with the given case. Does not occur with all cases.

WORKAROUNDS: NA


Cause

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In this Document
Symptoms
Cause
Solution
References


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