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Error Creating Credit Note Using Complex Deal Based Credit Note Request (Doc ID 2816613.1)

Last updated on OCTOBER 25, 2021

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

'Detail Tax is Invalid' error occurs when trying to create a Credit Note (CN) from a complex deal based Credit Note Request (CNR).

ERROR
-----------------------
'Detail Tax is Invalid'

Steps to Recreate:

  1. Create a complex deal for few items and make it active.
  2. Create/receive PO during deal active period such that it generates deal income for multiple items.
  3. Run all deal batches in RMS and ensure that STAGE_COMPLEX_DEAL_* tables are populated.
  4. Run reimcomplexdealupload batch and notice that respective CNR was generated.
  5. Search the CNR in Document Search screen.
  6. Choose Actions -> Create Credit Note.
  7. Enter all the details and click 'Save And Close' button.
  8. Notice the error 'Detail Tax is Invalid'.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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