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Price List Assignment On The Person Not Working With Approval Workflow Switch As Off (Doc ID 2817361.1)

Last updated on OCTOBER 29, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.9.0.0.0, Price list Assignment on the Person not working with Approval workflow switch as Off

Getting 'Error parsing the document' Error during add/edit of Pricelist assignment to Person without Approval

Currently this is working fine when Approval workflow is on i.e. Approval transaction id is created and after approving the same, pricelist assignment is created successfully.
We expect System should accept the change/add of the pricelist assignment regardless of Approval status.

ERROR
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Error parsing the document

If you need support please supply the following info to system support:
Message number: 17000, 1189

STEPS
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The issue can be reproduced at will with the following steps:

1. Make the Pricelist assignment approval workflow off
2. Assign the Pricelist or edit the existing pricelist on any Person
3. Click on save

Cause

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In this Document
Symptoms
Cause
Solution
References


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