Case Search Page Not Loading The Case List
(Doc ID 2817577.1)
Last updated on MAY 13, 2022
Applies to:
Oracle Financial Services Enterprise Case Management - Version 8.0.7 and laterInformation in this document applies to any platform.
Symptoms
Case list is not visible in search page.
Error in logs:
org.json.JSONException: Unterminated string at 7319 [character 0 line 249]
at org.json.JSONTokener.syntaxError(JSONTokener.java:432)
at org.json.JSONTokener.nextString(JSONTokener.java:259)
at org.json.JSONTokener.nextValue(JSONTokener.java:359)
at org.json.JSONObject.<init>(JSONObject.java:208)
at org.json.JSONTokener.nextValue(JSONTokener.java:362)
at org.json.JSONArray.<init>(JSONArray.java:117)
at org.json.JSONArray.<init>(JSONArray.java:145)
at com.oracle.ofss.fccm.ui.grid.dao.FccGridDao.getQueryResults(FccGridDao.java:177)
at com.oracle.ofss.fccm.ui.grid.dao.FccGridDao.getFccGridConfig(FccGridDao.java:32)
at com.oracle.ofss.fccm.ui.grid.service.FccGridService.getFccGridConfig(FccGridService.java:54)
Steps to reproduce:
Login into ECM
Navigate to case search
case list not visible
Cause
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In this Document
Symptoms |
Cause |
Solution |